Healthwatch England Annual Report 21-22

NHS and social care services only make the best decisions if they listen to the people they care for. Read our national partner Healthwatch England’s Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

What they’ve taken action on

In 2021-22, Healthwatch supported more than two million people to have their say on care and get the right advice. Here are just some of the ways Healthwatch made a difference:

  • Explored vaccine confidence with people from different backgrounds.
  • Highlighted the negative impact poor NHS admin can have.
  • Helped the Government update key hospital discharge guidance to put patient safety first.
  • Raised public concerns about how the NHS collects and uses patient data.
  • Pushed for improvements to non-emergency patient transport services.
  • Called for an urgent response to hospital waiting lists, and better interim communication.
  • Warned that improvements to NHS dentistry are too slow, leaving thousands in pain.
  • Uncovered that only a third of NHS Trusts fully comply with their duty to help patients with sensory impairments and learning disabilities.
  • Campaigned for everyone to be given healthcare information in a way they understand.

Downloads

File download
HWE Annual Report 21-22

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