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A project to support young people with attention deficit and hyperactivity disorder (ADHD) has secured funding to develop a multilingual virtual assistant.Response -
The ADHD taskforce have today published the first part of their report. The final report will be available later this year.Blog -
ADHD and autism are two neurodiversity conditions that present in contrasting ways. In recent research undertaken by our national partner Healthwatch England, we heard from people who were diagnosed with, or suspected they had, both conditions. They talked to Healthwatch England about the impact of being diagnosed with both conditions.Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.Report -
On this page is our national partner Healthwatch England’s pharmacy closures briefing report, after they sent a Freedom of Information (FoI) request to all 42 Integrated Care Boards (ICBs) in England to investigate the issue of pharmacy closures. Read a brief summary of the key findings and recommendations for healthcare leaders below.Report -
Our report on Patient Experiences of Pharmacy Services, detailing a total of 141 experiences about Pharmacy Services across Devon, Plymouth and Torbay during the 18-month period. Issues raised by those surveyed include medication delays and supply problems that affect the prescription/repeat prescription service, patients not knowing when their medications are ready for collection, and phone calls going unanswered. We have shared the report and its findings with NHS stakeholders in Devon and made key recommendations for them.
By Healthwatch in Devon, Plymouth, and TorbayReport -
This Patient Experience Summary covers the period 1 April 2021 to 31 March 2022.
This summary will focus on the feedback raised in Plymouth. The data for Torbay and Devon for the last 12 months is not sufficient to draw conclusions or observations, but issues raised have been similar. When looking at the Plymouth data specifically and comparing the amount of feedback received since 1 April 2018, we have seen an increase year on year.Response -
Healthwatch England responds to the National Pharmacy Association's call to reduce services.Response -
Read Healthwatch England's response to the news that more funding will be made available for community pharmacies.News -
NHS prescription charges in England will be frozen for the first time in 3 years, keeping the cost of a prescription below ten pounds.News -
The General Pharmaceutical Council has launched its new strategic plan at a UK Parliamentary event attended by the UK Pharmacy Minister.News -
A year after the launch of Pharmacy First, the NHS scheme designed to speed up treatment for common conditions, our national partners Healthwatch England have published a new poll of over 7,000 adults’ experience of using pharmacies.Report -
In January 2024, Pharmacy First went live, helping people get treatment for seven common conditions faster without seeing a GP. Our new report examines people's experiences with pharmacy services one year later, identifying what's working and the remaining challenges.Response -
The annual GP Patient Survey is out today. It highlights improvements to how people access care from their GP, pharmacy, dentistry, and other primary care teams. Read the response of our national partner Healthwatch England.Response -
Read Healthwatch England's response to the Patient Safety Commissioner’s report, The Safety Gap, on the accessibility of medicines for people with sensory impairments.News -
The NHS in Devon is preparing for the start of the holiday season, as the first of many visitors start to arrive for the Easter weekend.Report -
Research from our national partners Healthwatch England has found that costs for additional services when visiting opticians are a barrier to care for people on low incomes.News -
Ahead of the bank holiday weekend, the advice is to:
• Order and collect any repeat medicines
• Make sure your medicine cabinet is well-stocked
• Make use of community pharmacies
• Look after yourselves and loved ones - check in on vulnerable family members and neighbours.
Report -
The impact ADHD has on people’s lives can be profound and can be spread across multiple areas of their life. Healthwatch England's new report highlights these impacts and the changes they are calling for to ensure everyone gets the support they need.News -
The Torbay Health and Wellbeing Voluntary Sector Network has released its second annual report showcasing an “extraordinary year of community collaboration, impact, and resilience in the face of ongoing economic and social challenges”.Response -
Our national partner Healthwatch England's response to the latest NHS waiting times data.Response -
The Government has announced measures to improve women's experiences with cervical screening. Booking screening should be easier, and lower-risk people will attend fewer appointments.News -
Record numbers of patients in Devon are now accessing healthcare services through the NHS App.Blog -
People in Torbay have improved access to low-level healthcare support after we led on a collaborative Cardiovascular Disease (CVD) prevention project offering free blood pressure and health checks in the local community.News -
The NHS App will be updated to 'democratise' healthcare by giving all patients more access to triage tools and comparison information about providers from the NHS App.News -
NHS England has published the long-awaited updates to the Accessible Information Standard. Read our response.News -
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.News -
Our national partner Healthwatch England's self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as 'good' for general care.Report -
Latest research shows the barriers that trans and non-binary people face when seeking care.Blog -
Our insights into people's experiences of using community-based care.