1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Help shape Plymouth’s disability adaptation services

    News -

    Plymouth City Council are launching an important consultation about how they deliver disability adaptations across Plymouth, and they need your help to spread the word and get involved.

  3. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  4. How to access mental health support if you have gender, sexuality or relationship diversity

    Advice and Information -

    Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  5. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  6. Cost of Living Feedback Report

    Report -

    Healthwatch England recently published their findings and a set of immediate actions for the Government and the NHS, in relation to the cost of living and the detrimental impact it is having on people’s decisions about their own health and wellbeing.

    In light of these findings, we wanted to find out if the cost of living was having an impact on people in Devon, Plymouth and Torbay and if so, in what way.

    60 people responded to the survey and the survey ran throughout March to May 2023.

    By Healthwatch in Devon, Plymouth, and Torbay

  7. Accessing services in Devon: Feedback from the Deaf community

    Report -

    In 2022, Healthwatch in Devon, Plymouth and Torbay held a series of meetings with the South West representative of the Royal Association for Deaf People to discuss various concerns that were being raised around access to British Sign Language (BSL) qualified interpreters. These concerns include:

    • Interpreters to support appointments in hospital and GP surgeries
    • Interpreters to support complaints process
    • Access to information

  8. What should you expect from the NHS when it comes to accessible information?

    News -

    NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look at what the standard means for you and and how this has changed with the refreshed version.

  9. The updated Accessible Information Standard is now available

    News -

    NHS England has published the long-awaited updates to the Accessible Information Standard. Read our response.

  10. NHS support for refugees and people seeking asylum

    News -

    Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

  11. Trans and non-binary people face hurdles at every stage of primary care

    News -

    Our national partner Healthwatch England's self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as good for general care.

  12. Trans and non-binary people face hurdles at every stage of primary care

    News -

    Our national partner Healthwatch England's self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as 'good' for general care.

  13. What trans and non-binary people told us about GP care

    Report -

    Latest research shows the barriers that trans and non-binary people face when seeking care.

  14. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.