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News and reports

How well are patient transport services performing?

Travelling to healthcare appointments is challenging for some people. Read below what people told our national partner's Healthwatch England about their experiences the difficulties they face booking and using patient transport service in their latest blog...
20 November 2025
Blog

Patient Experience of using the Royal Eye Infirmary Report

Our report exploring patient and carer experiences at the Royal Eye Infirmary (REI) at University Hospitals Plymouth NHS Trust. Based on feedback from 59 people, the findings highlight a clear divide in experience between patients with good vision and those living with sight loss or additional vulnerabilities.
18 November 2025
Report

New Report Reveals Mixed Patient Experiences at the Royal Eye Infirmary

Today we published a new report exploring patient and carer experiences at the Royal Eye Infirmary (REI) at University Hospitals Plymouth NHS Trust. Based on feedback from 59 people, the findings highlight a clear divide in experience between patients with good vision and those living with sight loss or additional vulnerabilities.
18 November 2025
News

Living with Multiple Sclerosis in Devon and Torbay

People living with Multiple Sclerosis in Devon and Torbay reported inconsistent care, with key issues around diagnosis, treatment delays, communication, and ongoing support. The report calls for standardised diagnostic processes, faster treatment starts, annual reviews, and research into regional disparities in MS care.
7 November 2025
Report

Men's Health: How to improve health outcomes, knowledge and behaviours

Our national partner Healthwatch England's latest research shows the barriers that men face when seeking care.
6 November 2025
Report

AI and algorithms in healthcare – what are the risks and opportunities for the NHS?

Our national partner Healthwatch Enlgnad's latest research shows that while most men turn to the NHS most often for information on staying healthy, one in five are now using platforms such as TikTok, Instagram and YouTube and almost one in 10 are using Artificial Intelligence (AI) chatbots. Read the latest Healthwatch England blog below.
6 November 2025
Blog

What are parents of children with special educational needs and disabilities telling us?

Parents across England are speaking up about the challenges they face getting the right specialist support for their children and how families are often left struggling to get the care their children deserve. Read the latest blog from our national partners Healthwatch England below.
5 November 2025
Blog

Community Services at Breaking Point and Rise in Hospital Readmissions

The Care Quality Commission (CQC) has published its annual State of Care report, an essential marker for the health sector that clearly identifies what’s working well and, crucially, where things are falling short.
3 November 2025
News

Healthwatch England Chief Executive steps down

After nearly four years in the role, the Chief Executive of our national partners Healthwatch England will be leaving her role this December.
3 November 2025
News

How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
29 October 2025
Advice and Information

Healthwatch Quarterly Impact & Activity Report: July to Sept 2025

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we collected, our reports, recommendations and any outcomes or impact made.
29 October 2025
Report

Changing attitudes to vaccination in Devon, Plymouth & Torbay

Our New Report Highlights Key Factors Behind Declining Vaccination Uptake
28 October 2025
Report

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