1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  3. Pharmacy closures in England Briefing Report

    Report -

    On this page is our national partner Healthwatch England’s pharmacy closures briefing report, after they sent a Freedom of Information (FoI) request to all 42 Integrated Care Boards (ICBs) in England to investigate the issue of pharmacy closures. Read a brief summary of the key findings and recommendations for healthcare leaders below.

  4. Patient Experiences of Pharmacy Services

    Report -

    Our report on Patient Experiences of Pharmacy Services, detailing a total of 141 experiences about Pharmacy Services across Devon, Plymouth and Torbay during the 18-month period. Issues raised by those surveyed include medication delays and supply problems that affect the prescription/repeat prescription service, patients not knowing when their medications are ready for collection, and phone calls going unanswered. We have shared the report and its findings with NHS stakeholders in Devon and made key recommendations for them.

    By Healthwatch in Devon, Plymouth, and Torbay

  5. Patient Experience – Pharmacy Services in Devon

    Report -

    This Patient Experience Summary covers the period 1 April 2021 to 31 March 2022.

    This summary will focus on the feedback raised in Plymouth. The data for Torbay and Devon for the last 12 months is not sufficient to draw conclusions or observations, but issues raised have been similar. When looking at the Plymouth data specifically and comparing the amount of feedback received since 1 April 2018, we have seen an increase year on year.

  6. Healthwatch response to calls for reduced pharmacy services

    Response -

    Healthwatch England responds to the National Pharmacy Association's call to reduce services.

  7. Deal reached to provide extra funding for pharmacies

    Response -

    Read Healthwatch England's response to the news that more funding will be made available for community pharmacies.

  8. NHS prescription charges frozen for 2025-26

    News -

    NHS prescription charges in England will be frozen for the first time in 3 years, keeping the cost of a prescription below ten pounds.

  9. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  10. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  11. Government funding approved for new Emergency Care Building

    News -

    The southwest’s major trauma centre and acute specialist hospital at Derriford will benefit from a new, state-of-the-art Emergency Care Building after the Department of Health and Social Care rubber-stamped funding for the project.

  12. Refurbished St Edmunds community site enhances local health and care services

    News -

    Torbay and South Devon NHS Foundation Trust is pleased to announce the reopening of its newly refurbished St Edmunds community site in Torquay.

  13. £7.3million secured to reduce critical infrastructure risks at Torbay Hospital

    News -

    Torbay and South Devon NHS Foundation Trust have confirmed that they have secured £7.3million from the estates safety fund to reduce their critical infrastructure risks at Torbay Hospital, helping to prevent cancelled appointments and operations.