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Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you.Report -
Healthwatch England report examining ten key areas of care, including GPs, dentists, hospitals, and social care. It is based on more than 65 thousand experiences recorded from all local Healthwatch organisations across the country – including from us here at Healthwatch in Devon, Plymouth and Torbay. It also includes recommendations and potential solutions for the NHSE, commissioners and service providers.News -
Good social care can make a big difference to someone's life. But are people always receiving the help they need? Find out what our research and feedback tells us and how we think social care support could be improved.Report -
Our latest quarterly impact report is now available to read, which details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, case studies, our reports, recommendations and any outcomes or impact made.News -
Last week the House of Commons Health and Care Select committee has published its report Adult Social Care Reform: The Cost of Inaction.News -
This Share for Better Care Week (24 February – 2 March), Dr Ranj is teaming up with the Care Quality Commission (CQC) and Healthwatch England (HWE) to urge people across England to take three spare minutes to feed back on their recent health and social care experiences.News -
Local people in Devon have one week left to share their experiences, views and ideas that will contribute to the development of the national 10-Year Health Plan whilst informing local priorities in Devon.News -
The seniormost medic in the NHS in England is stepping down.Response -
The Prime Minister Keir Starmer has announced today that he will bring the NHS back under the control of ministers by abolishing NHS England.Blog -
From November 2024 to February 2025 we worked with NHS Devon to gather over 3,500 of your views, experiences, and ideas, which shaped a new 10 Year Health Plan for the whole of Devon, Plymouth and Torbay.News -
A new domestic abuse support service is set to launch in Devon.Response -
Satisfaction with health service is at lowest recorded levels. Read the response from our national partners Healthwatch England.Blog -
The Government has promised to put in place a 10-Year Health Plan to fix the NHS in England. Our national partners Healthwatch England have outlined the four things that matter most to you and how they should shape the 10-Year Plan. Read their blog below.Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.Report -
On this page is our national partner Healthwatch England’s pharmacy closures briefing report, after they sent a Freedom of Information (FoI) request to all 42 Integrated Care Boards (ICBs) in England to investigate the issue of pharmacy closures. Read a brief summary of the key findings and recommendations for healthcare leaders below.Report -
Our report on Patient Experiences of Pharmacy Services, detailing a total of 141 experiences about Pharmacy Services across Devon, Plymouth and Torbay during the 18-month period. Issues raised by those surveyed include medication delays and supply problems that affect the prescription/repeat prescription service, patients not knowing when their medications are ready for collection, and phone calls going unanswered. We have shared the report and its findings with NHS stakeholders in Devon and made key recommendations for them.
By Healthwatch in Devon, Plymouth, and TorbayReport -
This Patient Experience Summary covers the period 1 April 2021 to 31 March 2022.
This summary will focus on the feedback raised in Plymouth. The data for Torbay and Devon for the last 12 months is not sufficient to draw conclusions or observations, but issues raised have been similar. When looking at the Plymouth data specifically and comparing the amount of feedback received since 1 April 2018, we have seen an increase year on year.Response -
Healthwatch England responds to the National Pharmacy Association's call to reduce services.Response -
Read Healthwatch England's response to the news that more funding will be made available for community pharmacies.News -
NHS prescription charges in England will be frozen for the first time in 3 years, keeping the cost of a prescription below ten pounds.