1. Cervical screening my way

    Report -

    Our national partner Healthwatch England’s report unpacks women’s experiences of cervical screening and sets our recommendations for healthcare leaders.

    A summary of the report is below. You can download the full report and a large print version further down this page.

  2. Government orders investigation into failing maternity services

    News -

    The Government has ordered a rapid investigation of up to 10 failing maternity services to ‘provide truth and accountability for impacted families and drive urgent improvements’.

  3. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  4. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  5. Protections on NHS letter delivery agreed between Royal Mail, NHS leaders and patient bodies

    News -

    Working with Royal Mail, NHS and patient organisations, our national partners Healthwatch England have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

  6. What should you expect from the NHS when it comes to accessible information?

    News -

    NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look at what the standard means for you and and how this has changed with the refreshed version.

  7. The updated Accessible Information Standard is now available

    News -

    NHS England has published the long-awaited updates to the Accessible Information Standard. Read our response.

  8. NHS support for refugees and people seeking asylum

    News -

    Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

  9. Trans and non-binary people face hurdles at every stage of primary care

    News -

    Our national partner Healthwatch England's self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as 'good' for general care.

  10. What are people telling us about three key community services?

    Blog -

    Our insights into people's experiences of using community-based care.