News and reports

What does care truly feel like for those receiving it? Our national partner Healthwatch England aim to answer in their new report.

Our latest Quarterly Impact & Activity Report sets out what people have told us about health and social care services between October and December 2025, how we have engaged with local communities, and the impact this feedback has had on decision-makers and services.

We have published a new feedback report based on a lived experience walkthrough at North Devon District Hospital.

We have published a new insight report looking at how reasonable adjustments are working for people in Torbay who use health and care services.

Our report exploring patient and carer experiences at the Royal Eye Infirmary (REI) at University Hospitals Plymouth NHS Trust. Based on feedback from 59 people, the findings highlight a clear divide in experience between patients with good vision and those living with sight loss or additional vulnerabilities.

People living with Multiple Sclerosis in Devon and Torbay reported inconsistent care, with key issues around diagnosis, treatment delays, communication, and ongoing support. The report calls for standardised diagnostic processes, faster treatment starts, annual reviews, and research into regional disparities in MS care.

Our national partner Healthwatch England's latest research shows the barriers that men face when seeking care.

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we collected, our reports, recommendations and any outcomes or impact made.

Our New Report Highlights Key Factors Behind Declining Vaccination Uptake

This report details our key activities for the last quarter, including how we have engaged with the public, a summary of the feedback we have collected, our reports, recommendations and any outcomes or impact made.

Latest research shows the barriers that trans and non-binary people face when seeking care.

In January 2024, Pharmacy First went live, helping people get treatment for seven common conditions faster without seeing a GP. Our new report examines people's experiences with pharmacy services one year later, identifying what's working and the remaining challenges.