1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Merafield View Nursing Home Lay Representative Report

    Report -

    The “Something Someone Told Me” project is a joint initiative delivered by Plymouth City Council and Healthwatch Plymouth to gather thoughts, views and ideas from residents, relatives and providers of local care homes.

  3. Meadowside and St. Francis Care Centre Lay Representative Report

    Report -

    The “Something Someone Told Me” project is a joint initiative delivered by Plymouth City Council and Healthwatch Plymouth to gather thoughts, views and ideas from residents, relatives and providers of local care homes.

  4. Cann House Care Home Lay Representative Report

    Report -

    The “Something Someone Told Me” project is a joint initiative delivered by Plymouth City Council and Healthwatch Plymouth to gather thoughts, views and ideas from residents, relatives and providers of local care homes.

  5. NHS support for refugees and people seeking asylum

    News -

    Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

  6. Trans and non-binary people face hurdles at every stage of primary care

    News -

    Our national partner Healthwatch England's self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as 'good' for general care.

  7. What trans and non-binary people told us about GP care

    Report -

    Latest research shows the barriers that trans and non-binary people face when seeking care.

  8. Protections on NHS letter delivery agreed between Royal Mail, NHS leaders and patient bodies

    News -

    Working with Royal Mail, NHS and patient organisations, our national partners Healthwatch England have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

  9. What should you expect from the NHS when it comes to accessible information?

    News -

    NHS England has published a refreshed version of the Accessible Information Standard (AIS) which was first released in 2016. Here we look at what the standard means for you and and how this has changed with the refreshed version.

  10. The updated Accessible Information Standard is now available

    News -

    NHS England has published the long-awaited updates to the Accessible Information Standard. Read our response.

  11. What are people telling us about three key community services?

    Blog -

    Our insights into people's experiences of using community-based care.